Question 1

Does Bottoms Up Beer system make beer flat?

Accepted Answer

No!!   It is just a beer delivery system, much like any other faucet/tap. It does not affect or change the beer in any way.   Flat beer is due to the beer being out of date or just not carbonated enough. This has nothing to do with the draught system

Question 2

Does a draught beer need a head on it?

Accepted Answer

Ever wondered where the saying "a beer needs a certain amount of head to be a good beer" comes from? Well, that comes from waaaaay back in the day when beer was stored in wooden casks.  You could tell the difference in a nice fresh beer and an old stale beer if it made foam when you poured them. That’s because beer that foamed when you poured them still had CO2 in them.   Since then, some of the largest breweries in the world have used this way of testing if the beer is fresh or not and twisted it into a method of increasing one's keg yield.  For example, if a glass of beer has an inch of  foam, that also means it has an inch less of beer in it.  Hence,  you can get more servings out of a keg.  Sounds a little shady to us.  Not only is the person serving the beer not getting a true keg yield, but the end consumer isn't getting a full beer.  Now, we know what you're thinking- we have to have foam on the beer to release the CO2, it's all about the flavor and aroma coming up into the person's nose!  Here's the problem, faucet taps release all that precious CO2 while the beer is being poured. So all that aroma, those notes and wonderfulness dissipates after a couple of drinks.  The best way to handle this is to fill a beer from the bottom up with as little agitation as possible.  Trapping that precious CO2 in inside the beer which results in little to no foam.   But if there's no foam, then what about the glorious aromas? This is the magic of Bottoms Up and the magnet which doubles as a nucleation site.  A nucleation site is fancy speak for a rough spot where CO2 will build up and release over the course of the consumption of the beer. So instead of having that wonderful aromatic experience disappear after a couple of drinks, it will last throughout the entire glass with Bottoms Up.  So if you are someone that wants to experience draft beer the way the brewer intended, you are much better off having one poured for you with Bottoms Up then relying on a busy bartender who's last thing on their mind is ensuring the proper amount of CO2 is maintained.  Hope this mini science lesson helps

Question 3

Does this system impart any flavour to the beer?

Accepted Answer

Our system does not affect the taste of the beer. We have passed all of the flavour transfer tests done by AB InBev and passed with flying colors. If you can pass a flavour transfer test with Bud Light you can know with certainty that your system imparts no flavor on any beer as Bud Light would have a very hard time masking any off notes imparted on the beer.

Question 4

Will any beer work with Bottoms Up Draught Beer Dispensers?

Accepted Answer

Yes, any type of beer will work with Bottoms Up system as long as it is being pressurised within a keg/barrel. The only difference is the coupler on the keg may need to changed depending on the style of keg.

Question 5

Will Bottoms Up work with nitrogen beers like Guinness?

Accepted Answer

YES! It just requires a creamer plate to be installed.

Question 6

How much does Bottoms Up Draught Beer Systems cost?

Accepted Answer

It depends on a lot of variables. If you will fill out our online contact formwith information as far as how many taps, etc one of our team members will be happy to get you accurate pricing

Question 7

Does Bottoms Up offer financing?

Accepted Answer

Financing is available. Please contact us and we will be happy to help you out!

Question 8

Why is this so expensive compared to a tap system?

Accepted Answer

Our system is more expensive when you compare it to a faucet-based system, but that is like saying a smartphone is ridiculously expensive compared to a rotary phone. There is just no comparison. It's apples and oranges

Question 9

What's the biggest benefit of Bottoms Up?

Accepted Answer

Bottoms up is HANDS FREE! Why pour beer when they can pour themselves?

Question 10

Do you have to sit and watch the beer fill up?

Accepted Answer

No, the beer will automatically stop when done

Question 11

Does Bottoms Up eliminate excess foam/head?

Accepted Answer

It does eliminate excess foam. However different beers react differently when poured, some are more lively then others.

Question 12

Will Bottoms Up work with Cocktails in a keg?

Accepted Answer

Yes, most cocktails in a keg will work with the Bottoms Up System. Just no bits

Question 13

Is this system more enviromentally friendly and less wasteful than traditional draught beer dispensers?

Accepted Answer

YES!! Our system is actually WAY less wasteful compared to a standard setup. Especially when it comes to beer waste. We realise 98% of the beer in your keg. On average in the UK, our system (conservatively) will save about 4 liters of beer per 11 gallon keg. Considering that each liter of beer consumes about 79 liters of water in the manufacturing process (irrigation, brewing, cleaning etc), that is over 300 liters of water PER KEG that our system will save! With our cups and glasses, we provide reusable polypropylene and polycarbonate glassware as well as actual glass pints, helping our industry move away from single use plastic where possible. Also, we have very few moving parts in our units and are focused on a number ways we cut down wastes in our manufacturing process.

Question 14

Why don't you just teach bartenders to pour a proper beer

Accepted Answer

Very little of keg waste comes from bartender error. It has to do with the draught system being imbalanced in some way. It looks like the fault of the person pouring it so they get blamed and the draught system never gets fixed. To be fair, it can only be partially fixed because the main cause is a shift in temperature of the beer either in the cellar or at the faucet. The cold beer hits the warm faucets and it causes the CO2 to break out of solution and cause foam. From there gravity also takes over and the beer starts to free fall causing additional agitation. Even the most experienced bartender is in somewhat of a helpless position. This problem could also be attributed to high staff turnover and inadequate training

Question 15

Is there a portable option?

Accepted Answer

Yes. Speak to us about our mobile carts or a bespoke installation into your existing mobile setup.

Question 16

Can I customize my magnets?

Accepted Answer

Of course!  Customers who customize their magnets on a regular basis bring in more money. Whether by offering promotions to get customers coming back, getting paid for charging a local business the opportunity to advertise on your magnet or increasing beer sales with a collector set (Gotta have ‘em all!). You are only limited by your imagination.   However, if you’re like us and sometimes need a nudge in the right direction to get those creative juices flowing, then here are some simple things you can do to spice things up:   Add your logo, contact info and social media. Create a simple collector set by having the same design with different background colors. Keep customers coming back with weekly specials and promotions. Got a special event coming up (Local Band, New Year’s Eve Party, Fish Fry)? Why not tell your customers about it with every beer. And don’t you worry about coming up with a design, our team will put something together for you I’m sure you and your customers will enjoy.   To get started, contact sales if you're new or customer service if you're already a customer

Question 17

Can I reuse the magnet?

Accepted Answer

The Bottoms Up magnets are rated for single use only.

Question 18

Do magnets come with the cups?

Accepted Answer

Yes and no.   Yes - Magnets are included when purchasing disposable plastic cups. No - Magnets are NOT included when purchasing reusable drinkware such as glass, pints and pitchers. You will need to purchase them seperately.

Question 19

How do I add a new question?

Accepted Answer

To add a new question go to app settings and press "Manage Questions" button.

Question 20

Can I customize my magnets?

Accepted Answer

Of course!  Whatever your heart desires. Customers who use bespoke designs on their magnets regularly bring in more money. Whether by offering promotions to get customers coming back, getting paid for charging a local business the opportunity to advertise on your magnet or increasing beer sales with a collector set (Gotta have ‘em all!). You are only limited by your imagination.   However, if you’re like us and sometimes need a nudge in the right direction to get those creative juices flowing, then here are some simple things you can do to spice things up:   Add your logo, contact info and social media. Create a simple collector set by having the same design with different background colors. Keep customers coming back with weekly specials and promotions. Got a special event coming up (Local Band, New Year’s Eve Party, Fish Fry)? Why not tell your customers about it with every beer. And don’t you worry about coming up with a design, our team will put something together for you I’m sure you and your customers will enjoy.   To get started, click here to upload your design. Either load your custom design here or contact us on connect@bottomsupbeeruk.com

Question 21

Can I reuse the magnet?

Accepted Answer

The Bottoms Up magnets are rated for single use only. However should be thought of as a  souvenier for your customer to take home.

Question 22

Do magnets come with the cups?

Accepted Answer

Yes and no.   Yes - Magnets are included when purchasing disposable plastic cups. No - Magnets are NOT included when purchasing reusable drinkware such as glass, pints and pitchers. You will need to purchase them seperately.

Question 23

Do magnets come with the cups?

Accepted Answer

Yes and no.   Yes - Magnets are included when purchasing disposable plastic cups. No - Magnets are NOT included when purchasing reusable drinkware such as glass, pints and pitchers.

Question 24

Do magnets come with the cups?

Accepted Answer

Yes and no.   Yes - Magnets are included when purchasing disposable plastic cups. No - Magnets are NOT included when purchasing reusable drinkware such as glass, pints and pitchers.

Question 25

How do you clean the glasses and magnets?

Accepted Answer

You can wash Bottoms Up barware the same way you wash traditional barware, preferably in a dishwasher as glass brushes run the risk of denting the rings in the bottom of the glass. We don't recommend it due to potential breakdown (peeling and curling up) of the magnets. Can you? Yes. Should you? No. The materials required to make the magnets meet FDA and European approved standards, but are not as long lasting as using solvent based adhesive and inks (which would hold up longer). We hope this answers your question!

Question 26

How much do the glasses or cups cost?

Accepted Answer

It is dependent on the type of glassware. We offer actual glass, polycarbonate and reusable polypropylene and a disposable cup. They range from 35p to around £2 per vessel.   https://www.bottomsupbeeruk.com/glass-pints-pitchers

Question 27

How do you clean a Bottoms Up Draught Beer System?

Accepted Answer

The systems are cleaned using the same methods as a faucet based system and in many aspects are easier to clean. All parts are removable and replaceable. You could take apart and reassemble a whole dispenser with a Phillips screwdriver and a spanner.

Question 28

What type of cleaning chemicals are used ?

Accepted Answer

Your standard beer line cleaner will work just fine.

Question 29

Do we offer a Satisfaction Guarantee?

Accepted Answer

We extend to our customers that if you are not completely satisfied with the performance of the Bottoms Up Draught Beer System within one year of the date of purchase, we will refund the full purchase price of the equipment. Terms and conditions apply.

Question 30

Do we really offer a Lifetime Warranty?

Accepted Answer

Yes, we do!! If a Bottoms Up Draught Systems product covered by this warranty fails due to a manufacturing defect, we will provide replacement parts or replace the product, at our discretion, without charge. Shipping will be the responsibility of the customer. Only original parts, unaltered and unmodified materials, and workmanship are covered by this policy. Repair or replacement labor as incurred is the exclusive responsibility of the purchaser. This warranty does not cover products that have been altered, repaired, or damaged by accident, improper installation, improper care, negligence, or abuse. Failure to perform scheduled cleaning and maintenance of products will void this warranty.

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