FAQs

Technical Support

How do I add a new question?


To add a new question go to app settings and press "Manage Questions" button.





Magnets

Can I customize my magnets?


Of course! Customers who customize their magnets on a regular basis bring in more money. Whether by offering promotions to get customers coming back, getting paid for charging a local business the opportunity to advertise on your magnet or increasing beer sales with a collector set (Gotta have ‘em all!). You are only limited by your imagination. However, if you’re like us and sometimes need a nudge in the right direction to get those creative juices flowing, then here are some simple things you can do to spice things up:

  • Add your logo, contact info and social media.
  • Create a simple collector set by having the same design with different background colors.
  • Keep customers coming back with weekly specials and promotions.
  • Got a special event coming up (Local Band, New Year’s Eve Party, Fish Fry)? Why not tell your customers about it with every beer.
And don’t you worry about coming up with a design, our team will put something together for you I’m sure you and your customers will enjoy. To get started, contact sales if you're new or customer service if you're already a customer




Can I reuse the magnet?


The Bottoms Up magnets are rated for single use only.




Do magnets come with the cups?


Yes and no.

  • Yes - Magnets are included when purchasing disposable plastic cups.
  • No - Magnets are NOT included when purchasing reusable drinkware such as glass, pints and pitchers. You will need to purchase them seperately.





Drinkware

Do magnets come with the cups?


Yes and no. Yes - Magnets are included when purchasing disposable plastic cups. No - Magnets are NOT included when purchasing reusable drinkware such as glass, pints and pitchers.